88rb Privacy Policy — Your Information Is Protected

88rb ("we", "our", or "platform") operates a trusted online gaming service for users in Bangladesh. This Privacy Policy ("Policy") tells you how we collect, process, store, and protect your personal information.

By accessing or registering on our website 88rb.cam, you consent to this Privacy Policy. If you do not agree with any terms of this Policy, you are requested not to use our services.

This Policy applies to the following:

• All members who use our website and mobile platform
• Individuals applying for registration
• Any person who contacts us via live chat or email
• Individuals participating in our promotional activities

We collect your information through two means: what you provide directly, and what is collected automatically through your use of the platform.

2.1 Information Provided Directly

During registration and account management, we collect the following information:

• Full name and date of birth (for age verification)
• Email address and password
• National ID or passport number (for identity verification)
• Payment information (bKash, Nagad, Rocket, Upay numbers)
• Residential address (within Bangladesh)
• Messages and complaints submitted via live chat and email

2.2 Automatically Collected Information

When you use our platform, certain technical information is collected automatically:

• IP address and device information (browser, operating system)
• Login time, session duration, and platform usage patterns
• Game activity and transaction history
• Information collected through cookies and similar tracking technologies
• Referral source and browsing patterns

88rb uses information collected under this Privacy Policy solely for the following specific purposes:

3.1 Service Operation and Delivery

• Creating and managing your account
• Processing deposits and withdrawals
• Providing and managing bonuses and promotions
• Providing 24/7 live chat support
• Managing the VIP program (Bronze, Silver, Gold tiers)

3.2 Security and Compliance

• Preventing fraud, money laundering, and other illegal activities
• Verifying user identity and age (ensuring 21+)
• Enforcing responsible gaming policies
• Meeting applicable legal obligations

3.3 Service Improvement

• Improving platform performance and user experience
• Recommending games based on the preferences of Bangladeshi players
• Resolving technical issues and maintenance
• Sending promotional communications with your consent

88rb uses various types of cookies and similar technologies to make your browsing experience easier and more personalized.

4.1 Types of Cookies

• Essential Cookies: Required to maintain login sessions and ensure security — these cannot be disabled.
• Functional Cookies: Remember your language preference, display settings, and account preferences.
• Analytical Cookies: Help analyze platform usage and improve services.
• Targeting Cookies: Used to show you relevant offers based on your preferences.

4.2 Cookie Controls

You can disable non-essential cookies from your browser settings. However, doing so may cause some platform features to not work properly. For any questions about cookies, contact us via our 24/7 live chat.

88rb generally does not share your personal information with third parties. However, information may be disclosed in the following limited circumstances:

5.1 Service Provider Partners

We work with certain trusted third-party service providers who carry out specific functions on our behalf:

• Payment processing providers (bKash, Nagad, Rocket, Upay) — only the information necessary to complete transactions
• Identity verification service providers — for the KYC process
• Technology infrastructure and server hosting providers
• Game software providers (Pragmatic Play, PG Soft, JILI, Spribe, Evolution Gaming, etc.) — for managing game operations

All these partners operate under strict confidentiality agreements and may not use your information for any other purpose.

5.2 Legal Obligations

In response to legal investigations or valid requests from regulatory authorities, we may disclose information in accordance with applicable law. In such cases, only the minimum necessary information is disclosed.

5.3 Business Transfers

In the event of a company merger, acquisition, or asset transfer, user information may be transferred. In such circumstances, we will notify you in advance and obtain your consent before the new terms take effect.

88rb employs industry-standard technical and organizational measures to protect your information. The key components of our security framework are:

6.1 Technical Security

• SSL/TLS Encryption: All data transfers between your browser and our servers are protected by 256-bit SSL encryption.
• Database Encryption: Stored sensitive information (passwords, payment details) is secured through strong encryption.
• Firewall and Security Monitoring: Round-the-clock monitoring to prevent unauthorized access and cyberattacks.
• Two-Factor Authentication: Two-step verification available for account security.

6.2 Organizational Security

• Only authorized staff may access user information for specific and necessary purposes
• All staff receive regular training on privacy and security
• Regular audits are conducted to identify security vulnerabilities
• A rapid response plan is in place in the event of a data breach

You also need to stay vigilant to keep your account secure — use a strong password and never share your login details with anyone.

As a member of 88rb, you have the following rights over your own information:

7.1 Right to Access Information

You may request a copy of the information we hold about you at any time. We are obligated to respond to your request within 30 days.

7.2 Right to Correct Information

If there is any error in your information, you may request a correction. Many details can be updated directly from your account settings.

7.3 Right to Delete Information

In certain circumstances, you may request that your information be deleted. However, immediate deletion may not be possible where legal obligations, ongoing disputes, or incomplete financial transactions are involved.

7.4 Right to Object to Processing

You may withdraw your consent for marketing communications at any time. However, it is not possible to object to processing that is essential for the service.

7.5 Right to Lodge a Complaint

If you believe we have violated your privacy rights, please contact us directly. We take all complaints seriously.

88rb does not store your information indefinitely. Different retention periods are set for different types of information:

• Account Information: Fully retained while the account is active; after closure, retained for a specified period as required by law.
• Financial Transaction Records: Retained for the period required under financial regulatory rules.
• KYC Verification Documents: Retained after identity verification in accordance with regulatory rules.
• Communication and Support Records: Retained for a specified period for customer service improvement and dispute resolution.
• Marketing Preferences: Until consent is withdrawn or the account is closed.

After the defined retention period, data is securely deleted or anonymized in a way that no individual can be identified from it.

88rb strictly prohibits registration and participation by anyone under the age of 21. Our platform is only for individuals aged 21 and above.

• Date of birth is verified at the time of registration
• In suspicious cases, additional age verification documents are requested
• If underage use is detected, the account is immediately closed and all deposited funds are returned
• No information from minors is intentionally collected or stored

If you become aware that a minor has created an account on our platform, please notify our support team immediately.

88rb may review and update this privacy policy from time to time. Reasons for changes may include:

• Launch of new services or features
• Changes in legal or regulatory requirements
• Improvements to technical infrastructure
• Adoption of industry best practices

Before any significant change, we will send a notification to your registered email and update the "Last Updated" date at the top of this page. Continued use of the platform after a change is made will be considered as your acceptance of the updated policy.

We recommend that you visit this page regularly and stay informed about any changes.